Have you seen the DeepSeek “Your email domain is not supported” error message when trying to sign up for this popular new AI platform? You’re not alone. Loads of users have had to deal with this issue, and many have no idea why it happens or how to work around it.
Luckily, it is possible to resolve the DeepSeek “Your email domain is not supported” problem. A really easy way is to simply use DeepSeek on HIX.AI, instead of the DeepSeek app or website, as you won’t have any problems registering your email account with HIX.AI.
There are other solutions, too, and in this guide, we’ll explain all you need to know.
What Is the DeepSeek “Your Email Domain Is Not Supported” Issue?
First, a quick introduction to this problem.
Users may see the DeepSeek “Your email domain is not supported” error message when they’re first trying to create a DeepSeek account. It happens because DeepSeek is not set up to accept registrations from certain domains.
Many different email domains are affected by this issue, including SL domains and PassMail domains. And if you try to sign up with an email from one of the affected domains or providers, then you may have a very hard time trying to make your account.
This can be a big issue, especially for people who are trying to sign up with a specific account for work or personal use, and don’t want to make a whole new email.
How to Fix the “Your Email Domain Is Not Supported” Problem?
Next, let’s see how you can work around this error message and still enjoy DeepSeek AI chat, as and when you want.
Best Solution: Use HIX.AI for Unrestricted and Free DeepSeek Chat

The simplest way to work around DeepSeek’s “Your email domain is not supported” problem is to use HIX.AI for all your DeepSeek chat needs.
HIX.AI is an all-in-one AI chat platform that provides access to numerous AI chat bots, generative tools, and large language models. With this platform, you can access and use DeepSeek on-demand, for free and without restrictions.
The best part is that HIX.AI doesn’t impose unusual restrictions on email domains. So you should have no trouble signing up for your new HIX.AI account and accessing DeepSeek, plus lots of other AI models.
Other Ways to Resolve This Problem
As well as using HIX.AI, you can also try any of the following solutions to work around this problem:
- Try registering again
- Create a new email account on a different domain to use for DeepSeek registration
- Wait a while for traffic to ease on the servers before trying to register
- Try using the DeepSeek app instead of the website
Use HIX.AI for Free DeepSeek Chat
So, if you’re facing the problematic “Your email domain is not supported” message when trying to access DeepSeek, all you need to do is use HIX.AI instead. It’ll give you full and free access to DeepSeek chat, along with lots of other great AI tools, without any registration difficulties or compatibility issues to worry about.