Terms of Use

Updated on 2023.04.19

Welcome to HIX.AI! As you review our Terms of Service, we ask that you take the time to read and understand the following pages carefully.

These Terms of Service ("Terms", "Terms of Service") apply to your use of our website located at https://hix.ai operated by HIX.AI.Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information resulting from your use of our web pages. Please read it here: https://hix.ai/privacy-policy.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By accessing or using our Service, you acknowledge that you have read and understood these Agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) these Agreements, please do not use the Service. However, please let us know by emailing [email protected] so we can try to find a solution.

These Terms apply to all visitors, users, and others who wish to access or use our Service.

Communications

By creating an account on our Service, you agree to receive marketing or promotional materials, and other information we may send. However, you may opt-out of receiving any or all of these communications from us by following the unsubscribe link or by emailing us.

Purchases

If you wish to purchase any product or service made available through our Service (“Purchase”), you may be asked to provide certain information relevant to your Purchase, including your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase, and that the information you provide to us is true, correct, and complete.

We may use third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We also reserve the right to modify the number of words charged for the output or input or impose any usage restrictions per hour, regardless of what was previously committed at the time of subscription. These changes will be made according to our model capacity to safeguard the interests of all users and to ensure uniform access to the service. We take this step to provide equal opportunity to every user and protect the quality of our service.

Lastly, we reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Contests, Sweepstakes, and Promotions

From time to time, we may offer contests, sweepstakes, or other promotions (collectively, “Promotions”) through our Service. These Promotions may have separate rules that are different from these Terms of Service. If you choose to participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will apply.

Subscriptions

HIX.AI offers certain parts of our Service on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"), either monthly or annually depending on the type of subscription plan you select when purchasing a Subscription. At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or HIX.AI cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting HIX.AI's customer support team.

To process the payment for your Subscription, a valid payment method such as a credit card or PayPal is required. You must provide HIX.AI with accurate and complete billing information, including your full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you authorize HIX.AI to charge all Subscription fees incurred through your account to any payment instruments you provide. If automatic billing fails to occur for any reason, HIX.AI will issue an electronic invoice indicating that you must manually pay the full amount corresponding to the billing period as indicated on the invoice.

Free Trial

HIX.AI may offer a Subscription with a free trial for a limited period of time ("Free Trial") at its sole discretion. If you enter your billing information when signing up for a Free Trial, you will not be charged until the Free Trial period has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

Fee Changes

HIX.AI reserves the right to modify Subscription fees for the Subscriptions at any time and without notice. Any Subscription fee changes will become effective at the end of the then-current Billing Cycle. Your continued use of the Service after a Subscription fee change constitutes your agreement to pay the modified Subscription fee amount.

Refunds

HIX.AI issues refunds for Contracts within three (3) days of the original purchase of the Contract, provided that you meet the following criteria:

• The refund request must be made within three (3) days of the original Contract purchase.
• Within this period, usage for each product should not exceed the specified limits:
• For HIX Bypass, word usage should be less than 1,500 words.
• For AI Writer, BrowserGPT, and DesktopGPT, word usage should be less than 15,000 words per product.
• For ArticleGPT, word usage should be less than 15,000 words and fewer than 10 documents should be generated under any of its paid plans.

Accounts

When you create an account with HIX.AI, you guarantee that you are over the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or a name that is not lawfully available for use or offensive, vulgar, or obscene. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Furthermore, you acknowledge that your account is for your personal use only and may not be shared with others. Sharing or allowing unauthorized access to your account is strictly prohibited and may result in the suspension or termination of your account.

Permitted Use And Prohibited Activities

What You Can Do

When using our Services, you acknowledge and agree that your usage is subject to adherence to these Terms and all applicable laws and regulations.

What You Cannot Do

It is strictly prohibited to engage in any illegal, harmful, or abusive activities while using our services. For instance, you are not allowed to:

• Use automated scripts or programs to manipulate or abuse our service. Deliberate attempts to exploit our system or circumvent usage limits may result in the immediate termination of your account. Legal action may also be taken, if deemed necessary.
• Use our services in a manner that infringes, misappropriates, or violates the rights of others.
• Attempt to reverse engineer, decompile, or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except where prohibited by applicable law).

Intellectual Property

HIX.AI and its licensors own and retain all rights, title, and interest in and to the Service and its original content (excluding content provided by users), features, and functionality. The Service is protected by copyright, trademark, and other laws of Singapore and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HIX.AI.

Copyright Policy

We respect the intellectual property rights of others and have a policy to respond to any claim that Content posted on our Service infringes on the copyright or other intellectual property rights of any person or entity. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please submit a claim to our Copyright Agent via email at [email protected].

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through our Service on your copyright.

DMCA Notice and Procedure for Copyright Infringement Claims

To submit a notification pursuant to the Digital Millennium Copyright Act (DMCA), please provide our Copyright Agent with the following information in writing:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
• A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
• Identification of the URL or other specific location on our Service where the material that you claim is infringing is located;
• Your address, telephone number, and email address;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at [email protected].

Links to Other Websites

HIX.AI may contain links to third party websites or services that are not owned or controlled by HIX.AI. HIX.AI has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. HIX.AI does not warrant the offerings of any of these entities/individuals or their websites.

Users acknowledge and agree that HIX.AI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third party websites or services. It is strongly advised to read the Terms of Service and Privacy Policies of any third party websites or services that you visit.

Disclaimer of Warranty

HIX.AI provides its services on an "as is" and "as available" basis, and makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, or materials included therein. Users expressly agree that their use of the services, their content, and any services or items obtained from HIX.AI is at their sole risk.

Neither HIX.AI nor any person associated with HIX.AI makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither HIX.AI nor anyone associated with HIX.AI represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components, or that the services or any services or items obtained through the services will otherwise meet the users' needs or expectations.

HIX.AI hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

Limitation of Liability

Except as prohibited by law, users will hold HIX.AI and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by the users of any laws, statutes, rules, or regulations, even if HIX.AI has been previously advised of the possibility of such damage.

Except as prohibited by law, if there is liability found on the part of HIX.AI, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some jurisdictions do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to users.

Termination

HIX.AI reserves the right to terminate or suspend a user's account and bar access to the Service immediately, without prior notice or liability, under its sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms of Service. If a user wishes to terminate their account, they may simply discontinue using the Service.

Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of Singapore without regard to its conflict of law provisions. HIX.AI's failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect. These Terms of Service constitute the entire agreement between HIX.AI and the user regarding the Service and supersede and replace any prior agreements that may have been made between them regarding the Service.

Changes to Service

HIX.AI reserves the right to withdraw or amend the Service, and any service or material provided through the Service, in its sole discretion, and without notice. HIX.AI will not be liable if all or any part of the Service is unavailable at any time or for any period. From time to time, HIX.AI may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

Amendments to Terms

HIX.AI may amend the Terms of Service at any time by posting the amended terms on the HIX.AI website. It is the user's responsibility to review these Terms of Service periodically. By continuing to access or use the Service after any revisions become effective, the user agrees to be bound by the revised terms. If the user does not agree to the new terms, they are no longer authorized to use the Service.

Waiver and Severability

No waiver by HIX.AI of any term or condition set forth in the Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of HIX.AI to assert a right or provision under the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of the Terms of Service will continue in full force and effect.

Acknowledgment

By using the Service or any other services provided by HIX.AI, the user acknowledges that they have read and agree to be bound by these Terms of Service.

Contact Us

Users can send their feedback, comments, or requests for technical support to HIX.AI via email at [email protected].