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Home > Emails > How to write business inquiry emails? (6 samples and templates)

How to write business inquiry emails? (6 samples and templates)

Jessica Shee
Written by
Jessica SheeProfessional Tech Writer
Updated on:Jan 03, 2024

Everyone who works in an office, regardless of the kind, must know how to compose a professional business inquiry email. These inquiry emails are an excellent way to build contacts and connections while obtaining vital business information.

As a result, the purpose of this article is to be a credible resource for anyone looking to write a professional business inquiry email. With its various sample templates, this guide will assist you in writing competent business inquiry emails.

Try Our AI Email Writer to Craft Your Business Inquiry

Before we showcase our business inquiry email samples and templates, we invite you to use our AI email writer to create compelling business inquiry emails effortlessly.

What Are Business Enquiries?

A business inquiry is a request for information directed at a firm to learn more about the company’s services and operations. It’s an excellent technique for contacting a potential firm or enquiring about a job vacancy or project. It is also an excellent approach to contact a firm and request extra information that can assist you in making a choice or clarifying any concerns you may have.

Some of the most common reasons for writing a business inquiry email include the following:

  • Inquiring about pricing or information on a product
  • Requesting details of a service
  • Asking about the availability of a product or service

These are a few reasons why writing a business inquiry email may be necessary. You can also utilize business inquiries email to inquire about employment vacancies at a firm. If you know how to construct them correctly, you can use them to inquire almost anything. You may use this channel to submit project bids or to contact a potential business partner. Here are templates to help you craft a professional business inquiry email.

6 Business Inquiry Email Templates

Product Inquiry Email

Those who want to learn more about a specific product or combination of items may send a product inquiry email. The main aim is usually to know the specifications or availability of the product. A product inquiry email should be no more than one page long and written in the same format as a regular business email. This template’s language is formal and specific.

Dear [Recipient's Name],

I hope this email finds you well. I am writing to inquire about a specific product or combination of items. I would like to know the specifications and availability of the product.

Please provide me with any additional information you have regarding the product. It would be greatly appreciated if you could also let me know if there are any discounts or promotions currently available.

Thank you for your attention and prompt response.

Best regards,
[Your Name]

Price Inquiry Email

Before starting a project needing products or services, sending various price inquiry emails to many firms or suppliers is smart. This allows you to easily compare prices and get the cheapest price from various suppliers. This template provides the receiver with all the information they need to reply with acceptable and proper price figures.

Dear [Recipient's Name],

I hope this email finds you well. I am writing to inquire about the prices for [specific product or service] that your company offers.

Could you please provide me with the following information:

1. Price per unit/quantity

2. Minimum order quantity (if applicable)

3. Delivery time

4. Available payment methods

5. Any discounts or promotions currently available

It would be greatly appreciated if you could send me the details as soon as possible, as I am comparing prices from different suppliers.

Thank you for your attention.

Best regards,
[Your Name]

Job Inquiry Email

Those who send job inquiry emails often do so with the intention of getting recruited for a post that has not yet been publicized. If you do this correctly, you will be more appealing to the recruiting manager at the firm where you wish to work. Job inquiry business email templates are sometimes lengthier than regular, brief emails.

Dear [Recipient's Name],

I hope this email finds you well. I am writing to inquire about any potential job opportunities at [Firm Name]. I have been following your company closely and am impressed with the work you have been doing in the industry.

I have over 10 years of experience in [specific field or position], during which I have successfully [mention key achievements or responsibilities]. I believe my skills and expertise align well with the goals and values of your organization.

If you have any job openings or anticipate any in the near future, I would greatly appreciate it if you could consider me as a potential candidate. I have attached my resume for your reference.

Thank you for your attention, and I look forward to the possibility of joining your team.

Best regards,
[Your Name]

Discount Inquiry Email

If you discover that a certain business is offering high discounts on the products or services they offer, you can validate the information by sending an email inquiring about the discounts. You can also use this opportunity to negotiate a lower price for the desired goods. This template should be precise and request a specific discount on the product or service.

Dear [Recipient's Name],

I hope this email finds you well. I recently came across information suggesting that your business is offering high discounts on your products or services. I wanted to inquire and validate this information.

Could you please confirm if there are indeed discounts available? If so, I would like to request a specific discount on [product or service]. I believe this would be mutually beneficial as it would allow me to make a purchase while supporting your business.

Thank you for your attention to this matter, and I look forward to your response.

Best regards,
[Your Name]

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Shipping Inquiry Email

An individual or organization may get more information about a product’s delivery by emailing a shipping inquiry. This template includes requests for the shipping costs, timeline, and more.

Dear [Recipient's Name],

I hope this email finds you well. I would like to inquire about the shipping details for the product I recently purchased. Could you please provide me with information on the shipping costs and the estimated timeline for delivery? Additionally, I would also appreciate any other relevant details regarding the shipping process.

Thank you for your attention and I look forward to your prompt response.

Best regards,
[Your Name]

Refund Inquiry Email

This inquiry email is written by a customer who is interested in learning more about returns and refunds for the items being sold. This template gives a detailed description of the items and explains why refunds are required.

Dear [Recipient's Name],

I hope this email finds you well. I have recently purchased a few items from your store and I am interested in learning more about your returns and refund policy. The items in question are [provide a detailed description of the items].

Unfortunately, upon receiving the items, I discovered that they do not meet my expectations. There are several issues with the items [provide specific details]. Therefore, I would like to request a refund for these items as per your stated refund policy.

Could you please provide me with the necessary information regarding the return process and any required documentation? Additionally, I would appreciate it if you could let me know the expected timeline for the refund to be processed.

Thank you for your attention to this matter. I look forward to receiving a prompt response.

Best regards,
[Your Name]

Best Practices for Writing Business Enquiry Emails

Be as Specific as Possible when Asking for Information

Most business inquiries are wide in scope and fail to define precise needs. As a result, many businesses completely disregard such mail. When asking for information, be as explicit as possible to enhance the probability of a good response.

If you want to learn more about the items that a firm offers, you shouldn’t just ask, “Can you send me more information about your products?” Instead, say, “I’m interested in your ABC product and would like more information about its features, price, and availability.”

Carry Out a Detailed Research Beforehand

Make sure you know as much as possible about the business and the product you’re interested in before submitting an inquiry. This will allow you to design a more focused inquiry and show the business that you are serious about doing business with them. It may go unanswered if your inquiry is too generic or imprecise for the firm to handle.

Begin by reading the company’s website’s “About Us” page. If you’ve read thus far, you should understand the jobs they do and the objectives they strive towards. You may also visit their blog to understand their tone and style. After you’ve learned a lot about the firm, you may go on to learn about its products. Read the product descriptions and reviews to understand what product fits your requirements.

Start with a Polite Greeting

When you’re ready to begin writing, greet the individual to whom you’re writing before going into your inquiry. You may say “Dear” and the person’s name or “Hello.”

If you don’t know the recipient’s name, use a generic greeting such as “To whom it may concern” or “Dear Sir or Madam.” Before you begin your email, conduct background research on the person or organization you are writing to. Furthermore, the subject line of your email should provide a hint as to the message’s content.

Your Inquiry Should Be Concise and to the Point

Because no one enjoys reading a lengthy email that meanders aimlessly, you should go straight to the point and give the information you’re searching for. Several high-tech writing tools, such as readability ratings and word counts, may assist you in accomplishing this goal. If you are writing to a very busy CEO who seldom reads their email, you should keep your inquiry concise and to the point.

Maintain a Professional Tone

Many individuals make the mistake of seeming too casual in their inquiry letters or emails. Err on caution when determining how professional your email or letter should seem. Avoid being too warm or personal, but this does not need you to use archaic language. The idea is to portray professional expertise and authority courteously and respectfully.

Make Sure Your Spelling, Grammar, and Punctuation are All Correct

You should also double-check your language and spelling to be taken seriously as a professional. It’s easy to believe that everyone understands this, but you’d be amazed how many individuals unintentionally damage their company’s reputation.

If you’re worried about your command of the English language and may benefit from some practice before clicking “send,” there are many free resources and tools accessible online that can help. Because digital communication is continually changing, it is more necessary than ever to double-check the correctness of every written communication.

If you want to be regarded seriously, don’t allow a few blunders to stand in your way.

Follow Up

If you haven’t heard back from the person you contacted after a reasonable time has elapsed, follow up with a courteous phone call or email. This demonstrates that you are eager to get the information you want and are prepared to take the initiative to move things forward swiftly. Your first inquiry may have been overlooked, but a follow-up is always appreciated.

When attempting to get information from someone, avoiding coming off as unpleasant or demanding is critical. A simple and courteous follow-up should be enough. It is critical to create appropriate expectations for when you’ll hear back from someone while talking with them. Include a short closing line and your contact information in the email to ensure the recipient may readily reach you.


Business inquiry emails do not have to be complicated. This article taught how to create a successful business inquiry email and offered some templates to use as a starting point for your business inquiry emails.

The tips shared here will assist you in conveying the substance of your business inquiry without coming across as a spammer to the individual you are in contact with.

By following these basic guidelines, you may ensure that your business inquiry email or letter is well-received and that you swiftly obtain the information you want.

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